SHIPPING POLICY

*DUE TO THE CIRCUMSTANCE REGARDING COVID-19, THE SHIPPING SPEED MAY BE DELAYED, WHICH IS NOT UNDER OUR CONTROL. PLEASE BE PATIENT AND UNDERSTANDING.*

 

HOW LONG DOES IT TAKE FOR MY ORDER TO BE DELIVERED TO MY ADRESS?

First, the processing time of your order takes 2-4 business days. The shipping speed may vary depending on your location. 

*All in business days*: 

- Local City and town (Montreal-Laval): 2 days

- Regional (Province of Quebec): 3-5 days

- National (Canada): 4-9 days 

HOW MUCH DOES THE SHIPPING COST?

For Canadian and US orders, the standard shipping cost 8$. 

DO YOU SHIP INTERNATIONALLY?

Aside from the US, we do not ship internationally for now. 

HOW CAN I TRACK MY ORDER?

All of out orders include:

- Tracking confirmation

- Delivery confirmation and update

- Signature Option 

All of those information can be found in the order confirmation sent by email.

 

For any other questions regarding the shipping, please contact the Maison Melux customer service at: maisonmelux.service@gmail.com

A customer service advisor will get back to you within 48 hours. 

 

Thank you.